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AMC

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After Sales Service: Benefits with Dependable Partner

  • Investment Protection : Extended Life of Capital Investment
  • Single Source Accountability
  • Reduces tools , materials and parts costs
  • Provides for a fixed annual fee which can be easily planned in your operating budget
  • Minimizes equipment repairs and emergency service calls
  • Constant availability of Service Resources
  • Value added services- Training, audits and compliance conformance
  AMC  CAMC  OCAMC 
Preamptive Visits ( Per Year)  6 12 Unlimited 
On call Visits  12 Unlimited  Unlimited 
OEM coordination for spares  No  Yes  Yes 
OEM coordination for Upgrading  No  Yes  Yes 
Up Time Assurance  No  95% 99%
Response Time  6 hrs  6 hrs  Immediate 
Resolution Time  48 Hrs  24 Hrs  2 hrs 
Critical Spare Parts Maintenance  No  Yes  Yes 
 Equipment Cleaning  Yes  Yes  Yes 
Reports  No  Partly  Completely 
Engineer Deployment at site  No  No  No